When to Avoid Calling Customer Services

Whether you are ringing your insurance company, Internet supplier or electric company. You have to make sure that you plan exactly what you are going to do. Its exactly like planning to go to your daily job or on days out, you would either leave early or find an alternative route so that you do not get caught in traffic. If you do not plan your phone call then you could end up being stuck in cellular traffic, which is a terrible experience. So below is a few times that I have put together that you definitely need to avoid.

8-9am

It would be half-baked to even look at ringing anyplace at this time of day. Not only is this the time that a lot of companies open, but it is also the time people want to quickly sort out their problems before they go off to work or drop the kids at school. So the lines are going to be jam packed.

12pm-1pm

Once more another time to avert, I know a lot of people want to go on their lunch break and sort out quite a few bits and pieces, but this is not the time to do it. Alternatively spend this time eating your lunch because if you make up one’s mind to make a call there is no way that you are going to fit it in, in an 60 minutes.

5pm-6pm

Finally one of the last times to avoid has to be between the evening hours, again this is when everyone is going home after a laborous day of work so they want to quickly sort out their problems and relax.

To sum up try calling in between these times, it may be harder but it will end up saving you a fortune.

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